How you present yourself is just as important as the services you perform.
In this course, we'll explore the professional behaviors, communication skills, appearance, and workplace etiquette that help build trust with clients, coworkers, and employers. Originally recorded during the COVID-19 era, this virtual classroom session captures important discussions that extend far beyond skincare. While some references reflect the time in which it was taught, the lessons on professionalism, ethics, and personal branding remain just as relevant today.
As a bonus, this course also includes a rare, unedited audio clip of a faculty member unexpectedly joining the class to address professional social media etiquette. The discussion covers how online posts, including photos involving alcohol, parties, race-related content, and other public-facing material, can impact your reputation, employment opportunities, and professional credibility. It's an authentic behind-the-scenes moment that offers valuable real-world insight into how employers and schools may view your digital presence. Whether you're preparing for your first job, building your personal brand, or advancing your career, this course will help you project confidence, professionalism, and integrity both inside and outside the treatment room.